Stop Manually Adding Fees to Wholesale Orders
B2B and wholesale selling comes with fees that don't fit neatly into standard e-commerce. Processing fees, handling charges, credit card surcharges — merchants have been adding these as manual line items for years. Canteen and Chargly automate all of it.
The B2B Fee Collection Mess — Sound Familiar?
Wholesale merchants deal with a fee landscape that's fundamentally different from retail. Different payment methods, different order sizes, different customer relationships — and none of it fits the standard "add to cart, checkout" flow that Shopify was originally designed around.
The Manual Line Item Problem
Most wholesale merchants are manually editing orders after the fact — adding handling charges, credit card fees, or processing costs as custom line items. It's time-consuming, error-prone, and creates a mess in order records. There's a better way.
Two Apps for the Full B2B Fee Picture
Canteen and Chargly cover different parts of the B2B fee problem — together they automate what used to be entirely manual.
Canteen — Order-Level Fees
Canteen adds automatic fees to wholesale orders at checkout — handling charges, order processing fees, minimum order surcharges, or any flat/percentage fee you need to collect.
- ✓ Fixed or percentage-based fees
- ✓ Target specific product collections or order types
- ✓ Works on Online Store & Shopify POS
- ✓ Clear labeled line item at checkout
Install Canteen
Chargly — POS Credit Card Surcharges
Chargly handles credit card surcharges at Shopify POS — automatically applying a processing fee when wholesale customers pay by card at your counter or trade show booth.
- ✓ Automatic surcharge at POS checkout
- ✓ Recovers credit card processing costs
- ✓ Transparent fee shown to customer before payment
- ✓ No manual fee calculation required
Install Chargly
Common B2B & Wholesale Fees You Can Automate
Here are the most common fee scenarios wholesale merchants deal with — and how Canteen and Chargly handle them:
📦 Handling & Fulfillment Charges
Wholesale orders often require special packaging, palletizing, or fulfillment processes. Add a fixed or percentage handling fee automatically via Canteen — no more manually editing orders.
💳 Credit Card Processing Fees at POS
When wholesale customers pay by card at your counter or trade show, Chargly automatically adds the processing surcharge — protecting your margins without awkward manual calculations.
📋 Order Processing & Admin Fees
Some businesses charge a flat order processing fee on wholesale accounts. Canteen can apply this automatically on every wholesale order so it's never missed.
🔁 Small Order Surcharges
If wholesale orders below a minimum quantity carry a surcharge, Canteen can apply that fee consistently — removing the need to communicate it manually or catch it after the fact.
🚛 Freight & Logistics Fees
Special freight surcharges, fuel surcharges, or delivery zone fees that aren't captured by standard Shopify shipping rates can be added as Canteen fee rules.
Get B2B Fee Collection Running in Minutes
Both apps are quick to set up — most merchants are running in under 15 minutes.
Set Up Canteen for Order Fees
- Install Canteen from the Shopify App Store
- Create a fee rule (fixed or percentage)
- Target the right collections or order types
- Label it clearly (e.g., "Wholesale Handling Fee")
- Activate — applied automatically from now on
Install Canteen
Set Up Chargly for POS Surcharges
- Install Chargly from the Shopify App Store
- Enable Chargly in your Shopify POS app
- Configure your surcharge percentage
- The surcharge tile appears at POS checkout
- Staff apply it when customers pay by card
Install Chargly
Automate every wholesale fee — no more manual order edits.
Frequently Asked Questions
It depends on your needs. If you want to add order-level fees (handling, processing, surcharges) to online wholesale orders, Canteen handles that. If you need credit card surcharges at Shopify POS for in-person wholesale pickups or trade show sales, that's Chargly. Many wholesale merchants use both — but you can start with just the one that solves your most pressing problem.
Canteen applies fees based on cart and product conditions, not customer tags. You can target specific product collections that only wholesale customers purchase, or configure the fee to apply broadly. For highly segmented B2B scenarios, consult Canteen's documentation or reach out to support for guidance on the best configuration for your setup.
Credit card surcharging is legal in most US states and Canadian provinces, with a few exceptions and specific disclosure requirements. Chargly is designed to be used in compliance with applicable rules — but you should confirm the legality in your specific jurisdiction and ensure you meet any required disclosure obligations. When in doubt, consult a legal or compliance advisor.
Transparency helps. When fees are clearly labeled at checkout — "Wholesale Handling Fee" or "Credit Card Processing Fee" — customers understand what they're paying and why. Many merchants find that upfront automation actually reduces disputes compared to manually adding fees after the fact, which can feel arbitrary.
Canteen works with standard Shopify checkout flows including Shopify B2B on Plus. Chargly works at Shopify POS regardless of plan tier. If you're on Shopify Plus with B2B enabled, reach out to confirm the latest compatibility details as Shopify's B2B features continue to evolve.
Related Reading
Your Wholesale Fees Should Collect Themselves
Stop editing orders manually. Install Canteen for order-level fees and Chargly for POS surcharges — and automate your entire B2B fee stack.
